This film is a tribute to claim adjusters. Few professions demand as much integrity as the adjuster. This includes the experts who help in the adjustment. Corner-cutting, cowardice, pretentiousness, lack of preparation or arbitrariness are damaging for insurers and reinsurers.
However, there are also few professions that have as little prestige as these “Messengers of Hope” as stated by José Francisco de Miranda Fontana.
Reguladores: o seguro depois do acidente (Adjusters: The Insurance After the Accident) presents a brief profile of these professionals, starting from contradictions and the meetings between some claims adjustment operators in Brazil.